How a coaching institute stopped losing enquiries across 4 branches
Enquiries from ads, the website and walk-ins now reach a counsellor within minutes, and management sees admissions by branch every day.
- faster first response
- 2x
- of enquiries assigned
- 100%
- dashboard for 4 branches
- 1
This is an example that shows how teams use Uptrix. Real customer stories are coming soon.
The challenge
Enquiries arrived from Meta ads, the website, JustDial and walk-ins, and were shared between counsellors on Excel sheets and WhatsApp. Many were never called back, and the owners couldn't tell which branch or campaign brought admissions.
What changed with Uptrix
With Uptrix EduTech CRM every enquiry lands in one list and is assigned to a counsellor by course and branch. A WhatsApp with the brochure goes out automatically, and reminders make sure demo classes and call-backs happen on time.
The results
- Every enquiry has an owner within seconds of arriving
- Counsellors follow a clear daily list of calls and visits
- Management compares branches and campaigns in one report